Terms of Service

Last Updated: May 1, 2025

Welcome to NoteViral.com ("NoteViral," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our note-taking service, including our Chrome extension, mobile app, and website (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By creating an account or using our Services, you confirm that you are at least 13 years old (or 16 in certain jurisdictions, as required by applicable law) and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

NoteViral provides a platform for saving notes via a Chrome extension or mobile app and generating content using large language model (LLM) templates. You may provide your full name, email address, notes, and an optional LLM API key, which we encrypt and store securely. The Services are offered through subscription plans, including monthly subscriptions and lifetime access plans.

3. User Accounts and Responsibilities

To use our Services, you must create an account by providing accurate and complete information, including your full name and email address. You are responsible for:

You may not share your account with others or use the Services in a manner that violates these Terms or applicable laws.

4. Subscription Plans and Payments

4.1 Subscription Plans

We offer monthly subscriptions and lifetime access plans. Monthly subscriptions include a 14-day free trial, after which you will be charged the applicable fee unless you cancel before the trial ends. Lifetime access plans require a one-time payment for perpetual access to the Services, subject to these Terms.

4.2 Payment Processing

Payments are processed securely through our third-party payment provider, Stripe. By subscribing, you authorize us to charge your selected payment method for the applicable fees. You must provide accurate payment information and ensure sufficient funds are available.

4.3 Cancellation

You may cancel your monthly subscription at any time through your account settings to avoid future charges. Cancellation takes effect at the end of the current billing cycle. Lifetime access plans cannot be canceled but may be eligible for a refund under certain conditions (see Section 10).

5. Compliance with Institutional Policies

If you use NoteViral within an educational institution, workplace, or other organization, you are responsible for ensuring that your use complies with the organization’s policies, including IT, data protection, and acceptable use policies. NoteViral is not responsible for any violations of institutional policies resulting from your use of the Services.

6. Respecting Copyright Law

You must respect copyright and intellectual property laws when using our Services. You may only submit notes and content that you have the legal right to use, share, or reproduce. By submitting notes to NoteViral, you grant us a non-exclusive, worldwide, royalty-free license to store, process, and use your notes solely to provide the Services, including generating content via LLM templates.

If you believe that content on our Services infringes your copyright, please contact us at support[]noteviral.com with a detailed description, including the infringing material, your contact information, and a statement of good faith belief that the use is unauthorized. We comply with the Digital Millennium Copyright Act (DMCA) and will promptly address valid notices.

7. Respect for Privacy and Confidentiality

We are committed to protecting your privacy and the confidentiality of your data. Your full name, email address, notes, and encrypted LLM API key are handled in accordance with our Privacy Policy. You agree not to use the Services to collect, store, or share sensitive personal information about others without their consent or in violation of applicable privacy laws.

8. Prohibited Conduct

You agree not to engage in the following activities while using our Services:

Violation of these Terms may result in suspension or termination of your account, at our sole discretion, without refund.

9. Intellectual Property

All content, software, and materials provided through the Services, including the Chrome extension, mobile app, and website, are owned by NoteViral or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our Services without prior written consent, except as permitted by these Terms.

10. Refund Policy

We strive to ensure your satisfaction with NoteViral. Our refund policy is as follows:

10.1 Refund Terms

10.2 Refund Request Process

To request a refund, email our support team at support[]noteviral.com with the subject line "Refund Request." Include the following details:

Note: To prevent automated bot submissions, please include "Human Refund Request" in the subject line alongside "Refund Request" (e.g., "Human Refund Request: Lifetime Plan"). We may request additional verification to confirm your identity.

Our team will review your request and respond within 5–7 business days.

10.3 Payment Processing Time

Once your refund request is approved, the refund will be processed through the original payment method via Stripe. Depending on your financial institution, it may take up to 7–14 business days for the funds to appear in your account.

11. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or engage in conduct that we believe harms NoteViral or other users. You may terminate your account at any time by contacting support[]noteviral.com or through your account settings. Upon termination:

12. Limitation of Liability

To the maximum extent permitted by law, NoteViral and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of the Services. Our total liability for any claim is limited to the amount you paid for the Services in the 12 months preceding the claim.

The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

13. Indemnification

You agree to indemnify and hold harmless NoteViral and its affiliates, officers, employees, and agents from any claims, damages, or losses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights, including intellectual property or privacy rights.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [Insert Your State, e.g., Delaware], United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Services will be resolved through binding arbitration in [Insert Your City, e.g., Wilmington, Delaware], conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to These Terms

We may update these Terms to reflect changes in our Services or legal requirements. We will notify you of significant changes via email, in-app notifications, or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the changes constitutes acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms or our Services, please contact us at:

Email: support[]noteviral.com
Note:We may request additional verification to confirm your identity.

NoteViral LLC.

Thank you for choosing NoteViral. We are committed to providing a reliable and secure note-taking experience.